Baeseek Terms of Service

Last updated: May 20, 2026

Welcome to Baeseek. These Terms of Service (the "Agreement") apply to your access to or use of the baeseek.ai website, web-based products, registration and login pages, AI features, subscription services, content generation services, and other website services we may offer from time to time (collectively, the "Services").

The Services are provided by CMOON PTE. LTD. ("Baeseek," "we," "us," or the "Company"). By accessing, registering for, logging into, checking an acceptance box, clicking "Sign Up," "Log In," "Continue," "Purchase," "Subscribe," or similar buttons, or otherwise using the Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement and the Baeseek Privacy Policy. If you do not agree to this Agreement, do not register, log in, purchase, or use the Services.

1. Scope and Changes to This Agreement

1.1 This Agreement constitutes the entire agreement between you and Baeseek regarding your use of the Services and applies to all users, including visitors, registered users, logged-in users, paying users, and users who access the Services through third-party login or payment channels.

1.2 We may update this Agreement from time to time. An updated Agreement takes effect when posted on our website, registration or login pages, in-product pages, or other reasonable locations, unless the updated text states otherwise. Your continued access, login, purchase, or use of the Services after an update constitutes acceptance of the updated Agreement.

1.3 We may modify, suspend, restrict, or terminate all or part of the Services at any time in our sole discretion, including free features, paid features, AI models, pricing, plans, quotas, content formats, available regions, and access methods. We do not guarantee that any feature will remain available permanently.

2. Eligibility

2.1 You must be at least 18 years of age and have reached the age of legal majority in your jurisdiction to use the Services. Minors may not use the Services.

2.2 You represent and warrant that: you have the authority to agree to this Agreement; your use does not violate applicable laws, regulatory requirements, third-party platform rules, or obligations you owe to any third party; and you have not been suspended, banned, or prohibited from using the Services by us.

2.3 If you use the Services on behalf of a company, organization, or other entity, you represent and warrant that you have authority to accept this Agreement on behalf of that entity. In that case, "you" also refers to that entity.

3. Account and Security

3.1 You may need to provide an email address, login credentials, third-party login information, or other necessary information to register for or use certain features. You must ensure that the information you provide is true, accurate, complete, and kept up to date.

3.2 You are responsible for all activity under your account, including activity through your devices, login sessions, API access, subscriptions, or payment methods. You must safeguard your login credentials and must not transfer, rent, sell, or share your account.

3.3 If you discover unauthorized use of your account, a data breach, or any other security risk, you must contact us immediately at cmoonchat@gmail.com. We may require identity verification, credential resets, access restrictions, or account suspension for security, compliance, fraud prevention, or service stability purposes.

4. Nature of the Services and AI Output

4.1 Baeseek's Services may include AI content generation, text suggestions, conversation assistance, profile optimization, screenshot or image analysis, user profile processing, recommended content, automated editing, subscription benefits, quotas, or other digital services. Specific features are as actually provided within the Services.

4.2 AI output is generated by machine learning models based on your inputs, context, and system settings. It may be inaccurate, incomplete, repetitive, outdated, offensive, unsuitable for a particular context, or inconsistent with your expectations. AI output does not constitute legal, medical, financial, psychological, career, relationship, or other professional advice.

4.3 You must independently review, evaluate, edit, and decide whether to use AI output. You bear full responsibility for all consequences of using, publishing, sending, copying, relying on, or disseminating AI output. We do not guarantee that AI output will produce any particular result, including but not limited to more matches, replies, conversions, revenue, relationship progress, or business outcomes.

4.4 You understand and agree that identical or similar inputs may produce identical or similar outputs, and other users may receive the same or similar content as you. We do not promise that AI output is unique, original, registrable, commercially usable, or non-infringing.

4.5 You must not use the Services for emergencies, life-or-death situations, major financial decisions, medical diagnosis, psychological crisis management, legal determinations, or other high-risk scenarios. In an emergency, contact local emergency services or qualified professionals.

5. User Content and License

5.1 "User Content" means any content you upload, submit, input, send, store, or otherwise provide to the Services, including text, prompts, chat records, screenshots, images, photos, avatars, personal profiles, preferences, feedback, files, links, audio, video, metadata, and other information.

5.2 You retain any rights you hold in User Content under applicable law. To provide, maintain, operate, protect, analyze, improve, and promote the Services, you grant Baeseek a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, copy, process, transform, display, transmit, create derivative works from, technically analyze, and otherwise use User Content and related AI output as necessary.

5.3 To the extent permitted by applicable law, we may use User Content, AI output, feedback, usage data, and de-identified or aggregated data for service operation, model evaluation, prompt optimization, quality control, safety review, abuse detection, product analytics, feature development, and service improvement. We will not use content that directly identifies you in public marketing materials without your consent.

5.4 You represent and warrant that: you own or have obtained all rights, authorizations, and consents necessary to upload and use User Content; User Content does not infringe any third party's intellectual property, portrait rights, privacy rights, reputation rights, contractual rights, or other lawful interests; and User Content does not violate applicable law or this Agreement.

5.5 You must not upload, process, or generate any third party's private information, intimate content, sensitive identity information, information subject to confidentiality obligations, unlawful content, or content that could cause harm, harassment, fraud, discrimination, or deception to others without authorization.

6. Intellectual Property

6.1 The Services and all components thereof, including software, interfaces, websites, web pages, model configurations, system prompts, databases, algorithms, workflows, trademarks, logos, visual design, text, images, templates, documentation, and other materials, are owned or controlled by Baeseek or its licensors and are protected by intellectual property laws.

6.2 Except as expressly permitted by this Agreement, you may not copy, modify, translate, adapt, reverse engineer, decompile, scrape, mirror, sell, rent, distribute, sublicense, publicly display, create derivative works from, or otherwise exploit any part of the Services.

6.3 If you provide suggestions, opinions, bug reports, feature requests, or other feedback to us, you agree that we may use, disclose, copy, modify, commercialize, or otherwise exploit such feedback without restriction and without any payment or obligation to you.

7. Acceptable Use

You agree not to directly or indirectly engage in, and not to assist, encourage, or permit others to engage in, any of the following:

1. Violating any applicable law, regulation, regulatory rule, platform policy, or third-party right;
2. Generating, uploading, disseminating, or facilitating unlawful, harmful, fraudulent, misleading, defamatory, harassing, hateful, discriminatory, violent, pornographic, child-exploitation, non-consensual intimate, or privacy-invasive content;
3. Impersonating others or misrepresenting your identity, relationship, authorization, qualifications, or source;
4. Processing another person's photos, screenshots, chat content, profile information, contact details, sensitive information, or intimate information without consent;
5. Using the Services for spam, harassment, bulk messaging, phishing, social engineering, scams, manipulation, malicious marketing, or evasion of platform rules;
6. Accessing or attempting to access the Services, accounts, systems, networks, APIs, databases, models, source code, or non-public information without authorization;
7. Bypassing access controls, paywalls, quota limits, rate limits, security mechanisms, or content filtering mechanisms;
8. Using bots, crawlers, scripts, automation tools, bulk registration, account sharing, or other abnormal means to access the Services;
9. Using the Services or AI output to train, evaluate, develop, or improve models, products, or services that compete with Baeseek;
10. Benchmarking, stress testing, vulnerability scanning, crawling, packet capture, monitoring, or publicly comparing the Services without our prior written consent;
11. Selling, reselling, renting, distributing, outsourcing, white-labeling, or providing the Services to third parties as a service bureau;
12. Uploading viruses, malicious code, destructive files, or content that could harm the stability, security, or reputation of the Services;
13. Using the Services in any manner that could expose us to legal, regulatory, platform, payment, reputational, or security risk.

We may determine in our sole discretion whether your use violates this Agreement and may take measures including content removal, feature restrictions, account suspension, cancellation of subscription benefits, refund denial, evidence preservation, and reporting to platforms or law enforcement authorities.

8. Payments, Subscriptions, Quotas, and Refunds

8.1 Certain Services may require payment, subscription, quota purchase, one-time digital content purchase, or transactions through third-party payment channels. Pricing, plans, benefits, limits, trial periods, promotions, and renewal rules are as displayed on our website, purchase pages, checkout pages, or within the Services. Unless we expressly state otherwise in writing, all paid items are prepaid, non-transferable, non-redeemable for cash, non-discountable, and may not be applied toward other products or services.

8.2 Unless expressly stated otherwise on the purchase page, subscriptions renew automatically at the selected billing cycle until you cancel. You must cancel before the end of the current billing cycle. After cancellation, you typically retain access to corresponding benefits for the remainder of the paid period, but cancellation does not entitle you to a refund, credit, extension, service credit, or cash compensation for the unused portion of the current billing cycle. We also do not guarantee that all promotions, trials, or special benefits remain available after cancellation.

8.3 You authorize us and our payment processors or other billing parties to charge your payment method at the displayed price, applicable taxes, and renewal cycle. You must ensure your payment method is valid and bear the consequences of payment failure, chargebacks, refunds, exchange rates, taxes, bank fees, or third-party fees.

8.4 Except where required by applicable law or expressly promised in writing on the purchase page, all fees are non-refundable. Digital content that has been delivered or begun processing, AI generation services, image or screenshot analysis, one-time purchases, used quotas, unused quotas, promotional pricing, trial-to-subscription charges, renewal charges, partially used subscription periods, fees after account deletion, fees arising from failure to cancel or mistaken purchase, and accounts suspended or terminated for violation of this Agreement are not eligible for refunds, pro-rata refunds, extensions, credits, or service credits.

8.5 We may, in our sole discretion, approve an exception refund. Any exception refund does not constitute a commitment for future transactions and does not waive any rights under this Agreement. We may require your account email, order number, transaction proof, purchase date, usage records, and reason for refund, and may deny a refund based on usage, delivered content, AI compute consumption, abuse risk, account status, payment channel rules, fraud or chargeback risk, applicable law, or other factors. Unless otherwise required by applicable law, any approved refund is processed through the original payment method, original currency, or as permitted by the payment channel. We do not compensate for exchange rate differences, bank fees, platform fees, payment processing fees, taxes, or other third-party fees.

8.6 If you purchase Services through a third-party payment channel, subscription management tool, or external billing service, payment, cancellation, renewal, refund, and billing matters may also be subject to that third party's rules. You must manage subscriptions, update payment methods, or submit billing requests through the relevant payment channel or subscription management page.

8.7 We may adjust pricing, plans, quotas, benefits, or billing methods from time to time. Unless otherwise required by applicable law, price changes take effect in subsequent billing cycles or at your next purchase. We may discontinue free trials, discounts, or promotions at any time.

8.8 Any free trial, discount, offer, bonus quota, test access, or promotional benefit is provided at our sole discretion and may be modified, revoked, or terminated at any time. Unless expressly stated on the purchase page, a free trial automatically converts to a paid subscription at the end of the trial period; you are responsible for canceling before the trial ends. Bonus quotas, promotional quotas, subscription quotas, and one-time quotas may have expiration dates, usage limits, and risk controls. They may expire upon cancellation, downgrade, suspension, termination, or violation of this Agreement, and are not redeemable for cash, refundable, or extendable.

8.9 By clicking purchase, subscribe, generate, upload, submit, process, or use paid features, you request and agree that we immediately begin providing digital services, delivering digital content, and consuming compute resources. To the maximum extent permitted by applicable law, you waive any right to cancel, revoke, or claim a cooling-off refund on the basis that services have begun performance, digital content has been delivered, or resources have been consumed.

8.10 If payment fails, a chargeback occurs, a payment is reversed, refund fraud is suspected, abnormal transactions occur, payment disputes arise, unauthorized use is suspected, or you fail to pay any amount when due, we may suspend or terminate your account, refuse to continue providing Services, revoke corresponding benefits, deduct or freeze quotas, delete or restrict related content, and reserve the right to recover outstanding amounts, chargeback amounts, platform penalties, handling fees, taxes, collection costs, attorney fees, dispute resolution costs, and other reasonable expenses. You must not initiate chargebacks, payment reversals, or payment disputes without valid cause. If a chargeback or dispute you initiate is determined to be unfounded, fraudulent, malicious, or inconsistent with this Agreement, you shall indemnify us for all resulting losses and expenses.

8.11 Except where mandatory under applicable law, service interruptions, delays, errors, maintenance, feature changes, model changes, third-party service failures, network issues, device issues, account suspension, account deletion, failure to use the Services, failure to cancel a subscription, dissatisfaction with AI output, or failure to achieve expected results do not constitute grounds for refund, credit, compensation, or extension of service.

9. Third-Party Services and Links

9.1 The Services may integrate or link to third-party services, such as login services, payment services, cloud services, AI model providers, analytics tools, advertising or attribution services, email services, and external websites. Third-party services are independently provided by the relevant third parties and are subject to their terms and privacy policies.

9.2 We do not control and are not responsible for the availability, content, accuracy, security, pricing, refunds, data processing, or conduct of third-party services. Any risk arising from your use of third-party services is borne by you.

10. Suspension and Termination

10.1 You may stop using the Services and may request account deletion through available in-service methods. Deleting your account does not automatically cancel subscriptions created through third-party platforms or payment channels; you must cancel those subscriptions separately.

10.2 We may suspend, restrict, or terminate your access or account without prior notice for any reasonable cause, including but not limited to violation of this Agreement, legal risk, security risk, abuse, fraud, payment failure, chargebacks, complaints, third-party platform requirements, regulatory requirements, or service operational needs. Except where mandatory under applicable law, suspension, restriction, or termination due to your violation of this Agreement, payment failure, chargebacks, fraud, abuse, legal risk, or security risk does not create any obligation to refund, compensate, restore quotas, restore data, or pay damages. Unused subscription periods, quotas, promotional benefits, and other benefits may be deemed forfeited.

10.3 Upon account suspension or termination, your right to use the Services ceases immediately. We may delete, retain, or restrict access to your content and data depending on applicable law, our retention policies, dispute resolution needs, security requirements, and legitimate business purposes.

10.4 Provisions of this Agreement that by their nature should survive termination shall continue in effect after account termination or cessation of the Services, including but not limited to intellectual property, User Content licenses, payment obligations, disclaimers, limitation of liability, indemnification, dispute resolution, and other general provisions.

11. Disclaimers

11.1 To the maximum extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis. We make no warranties of any kind, whether express, implied, statutory, or otherwise, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, availability, continuity, security, error-free operation, freedom from viruses, data preservation, or satisfaction of your expectations.

11.2 We do not guarantee that the Services will be uninterrupted, timely, degraded-free, error-free, or continuously available. We do not guarantee that any content, AI output, suggestions, scores, analyses, recommendations, images, or results are accurate, reliable, lawful, suitable for you, or usable for any particular purpose. We do not guarantee any social, commercial, emotional, financial, or other outcome.

11.3 You understand that the internet, AI models, third-party platforms, payment channels, cloud services, and network environments may involve risks. You should back up important content and take reasonable measures to protect your devices, accounts, and data.

12. Limitation of Liability

12.1 To the maximum extent permitted by applicable law, Baeseek and its affiliates, directors, officers, employees, contractors, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, punitive, exemplary, or consequential damages, or for loss of profits, revenue, goodwill, data, business interruption, cost of substitute services, emotional harm, relationship harm, reputational harm, or third-party claims, whether based on contract, tort, negligence, strict liability, or any other theory.

12.2 To the maximum extent permitted by applicable law, we shall not be liable for: your User Content or AI output; consequences of your reliance on, publication of, transmission of, or use of AI output; your interactions, transactions, relationships, disputes, or losses with any third party; failure to cancel a subscription, mistaken purchase, account sharing, device loss, credential disclosure, or unauthorized account use; issues caused by third-party login, payment, cloud, AI model, network, device, platform rules, or external websites; or service restrictions arising from legal, regulatory, platform, or payment channel requirements.

12.3 To the maximum extent permitted by applicable law, our aggregate total liability arising from the Services or this Agreement shall not exceed the greater of: (a) the amount you actually paid to us for the relevant Services giving rise to the claim in the one (1) month preceding the event giving rise to the claim, excluding taxes, payment processing fees, third-party fees, refunded amounts, and promotional discounts; or (b) SGD 50. Multiple claims, events, accounts, or legal theories shall not expand this liability cap.

12.4 Some jurisdictions do not allow the exclusion or limitation of certain liabilities. For liabilities that cannot be excluded or limited by law, this Agreement applies only to the maximum extent permitted by law.

13. Indemnification

13.1 You agree to defend, indemnify, and hold harmless Baeseek and its affiliates, directors, officers, employees, contractors, agents, licensors, and service providers from and against any claims, liabilities, losses, damages, fines, penalties, taxes, costs, and expenses (including reasonable attorney fees, investigation costs, expert fees, collection costs, dispute resolution costs, and enforcement costs) arising from or related to: (a) your use or misuse of the Services; (b) the generation, use, publication, transmission, storage, or dissemination of your User Content or AI output; (c) your violation of this Agreement, applicable law, or third-party rights; (d) your fraud, willful misconduct, negligence, misrepresentation, or unauthorized use of a payment method; (e) payment failure, chargebacks, refund fraud, tax issues, billing disputes, or disputes between you and payment channels, banks, card networks, or other third parties; or (f) any third-party claim that your content, conduct, or use of the Services infringes intellectual property, privacy, portrait, reputation, data protection, contractual, or other rights.

13.2 We have the right to control the defense, settlement, and handling of any indemnifiable matter in our sole discretion. Without our prior written consent, you may not admit liability, settle, accept an injunction, assume obligations, or otherwise handle any matter in a way that could affect Baeseek's rights, reputation, operations, or financial interests. You shall provide assistance as we reasonably request and promptly reimburse us for related costs incurred or to be incurred. This indemnification obligation survives termination of your account and this Agreement.

14. Governing Law and Dispute Resolution

14.1 This Agreement is governed by and construed in accordance with the laws of Singapore, without regard to its conflict-of-law rules.

14.2 Before initiating formal dispute proceedings, you agree to contact us first at cmoonchat@gmail.com and provide details of the dispute, your account email, order information, and the resolution you seek. Both parties will attempt to resolve the dispute amicably within thirty (30) days.

14.3 Except where mandatory under applicable law, any dispute arising from or relating to this Agreement or the Services shall be subject to the exclusive jurisdiction of the courts of Singapore with competent jurisdiction. You agree to waive any right to participate as a plaintiff or class member in any class action, representative action, or collective arbitration, except where prohibited by applicable law.

14.4 Except where prohibited by applicable law, any claim you have arising from the Services or this Agreement must be brought within one (1) year after the relevant event, or it is permanently barred. You may not offset, withhold, or refuse payment of amounts owed to us on the basis of any claim, refund request, payment dispute, or complaint.

14.5 If we need to take urgent measures to protect intellectual property, trade secrets, service security, payment rights, account systems, user data, or to prevent abuse, fraud, unauthorized access, chargebacks, or violations of this Agreement, we may seek interim, injunctive, equitable, or other relief in any court of competent jurisdiction without first completing the negotiation procedure in Section 14.2. To the extent permitted by applicable law, the prevailing party in a dispute is entitled to recover reasonable attorney fees, court costs, enforcement costs, and other reasonable costs of protecting its rights.

15. Notices and Contact

15.1 We may send notices to you through website announcements, in-service notifications, your account email, payment pages, or other reasonable means. Notices are deemed delivered upon sending, unless applicable law provides otherwise.

15.2 If you have any questions, complaints, deletion requests, billing issues, or legal notices, please contact:

CMOON PTE. LTD. Email: cmoonchat@gmail.com

16. Miscellaneous

16.1 You may not assign, delegate, or transfer any rights or obligations under this Agreement without our prior written consent. We may assign this Agreement in connection with a merger, acquisition, reorganization, asset transfer, financing, business transfer, or other transaction permitted by law.

16.2 If any provision of this Agreement is held invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect. The affected provision shall be interpreted or modified to the maximum extent permitted by law in a manner that most closely reflects the original intent.

16.3 Our failure to enforce any provision of this Agreement does not constitute a waiver of that provision or any right.

16.4 Section headings in this Agreement are for convenience only and do not affect interpretation of the provisions.